Velora · Legal

Privacy Policy

Effective Date: July 31, 2026

Overview

Velora (“Velora,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, such as your name, phone number, email address, service address, and details about your property when you request a quote or book a service. We may also automatically collect technical information, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide quotes and schedule services, communicate with you about appointments and invoices, improve our website and services, and send occasional promotional messages, which you may opt out of at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and support analytics. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as payment processors and scheduling software, and when required by law or to protect our rights.

Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us — Velora — 123 Main Street, Riverside, CA 92501 — hello@velorawash.com — (610) 611-2183